Support · Service

Contact service engineering

Call or email us. Having a case number or site name from earlier service is the fastest way for us to locate the right file in our archive.

Phone

Weekdays 08:00–17:00.

Reply within one business day.

Before you contact us, please have

Model and serial number
Found on the type plate on the measurement unit's housing.
Isotope and year of installation
From the plant's source journal.
Description of the issue
Fault codes, how the measurement behaves, when it started.
On-site contact
Radiation safety officer or operations manager.